At Kartizen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, create an account, place an order, contact our support team, or otherwise interact with our platform.
By accessing or using Kartizen, you agree to the collection and use of information in accordance with this Privacy Policy.
Kartizen may collect personal, transactional, and technical information from users to provide a smooth, secure, and personalized shopping experience.
Information we may collect includes:
We use the information collected from you to operate, improve, and secure the Kartizen platform and to deliver our products and services effectively.
Your information may be used for the following purposes:
Kartizen may share your information only where necessary to operate the platform, fulfill orders, provide services, or comply with legal obligations.
Your information may be shared with:
Kartizen does not sell or rent your personal information to third parties for their independent marketing purposes.
Kartizen may use cookies, pixels, and similar tracking technologies to improve site functionality, remember user preferences, analyze traffic, and provide a more personalized browsing experience.
These technologies may help us:
You may choose to disable cookies through your browser settings; however, some parts of the Kartizen website may not function properly if cookies are disabled.
Kartizen takes reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration.
We use secure systems, restricted access controls, and trusted payment processing partners to help safeguard customer information and transactions. However, no digital platform or method of online transmission can be guaranteed to be completely secure, and users should also take appropriate precautions to protect their account credentials.
Kartizen does not store full sensitive payment details such as complete card numbers or confidential banking credentials on its own servers unless specifically required and securely handled in accordance with applicable standards. Payments are generally processed through authorized and secure third-party payment gateways.
Kartizen operates as a marketplace platform connecting customers with sellers, brands, manufacturers, artisans, and other business partners. Certain products or services may be fulfilled directly by third-party sellers.
When you place an order through Kartizen, limited information necessary for order fulfillment, delivery, customer support, or dispute resolution may be shared with the relevant seller or service provider. We encourage users to review seller-specific policies where applicable.
Depending on your location and applicable laws, you may have rights regarding the personal information we hold about you.
These may include the right to:
Kartizen may retain personal information for as long as necessary to provide services, fulfill orders, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and improve platform operations.
Kartizen is not intended for use by children without appropriate supervision where required by applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
Kartizen may update or revise this Privacy Policy from time to time to reflect changes in business practices, legal requirements, platform features, or operational needs. Updated versions will be posted on this page with the revised effective date where applicable.
If you have any questions, concerns, or requests related to this Privacy Policy or the way Kartizen handles your personal information, you may contact our support team through our official communication channels, including email support, contact forms, or customer service channels available on the website.