Welcome to Kartizen. These Terms & Conditions govern your access to and use of the Kartizen website, marketplace platform, products, services, and related features. By visiting, browsing, registering, purchasing, selling, or otherwise using Kartizen, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, you should discontinue use of the platform.
By accessing or using Kartizen, you confirm that you have read, understood, and agreed to comply with these Terms & Conditions, as well as any other policies, guidelines, or notices published on the website from time to time.
Kartizen operates as an e-commerce and marketplace platform that connects customers with sellers, brands, manufacturers, artisans, wholesalers, and other business partners. Kartizen may facilitate product discovery, transactions, payments, communication, logistics coordination, and customer support through its platform.
Certain products listed on Kartizen may be offered, fulfilled, or supplied by independent third-party sellers. In such cases, product responsibility, stock availability, dispatch, and fulfillment may rest with the relevant seller, subject to Kartizen platform policies and applicable laws.
By using Kartizen, you represent that you are legally capable of entering into a binding agreement under applicable law. If you are using the platform on behalf of a business, organization, or other entity, you confirm that you are authorized to bind that entity to these Terms & Conditions.
Certain features of Kartizen may require account registration. When creating an account, you agree to provide accurate, current, and complete information and to keep your login credentials secure and confidential.
You are responsible for all activities carried out under your account. Kartizen reserves the right to suspend, restrict, or terminate accounts that contain false information, are used fraudulently, or violate these Terms & Conditions.
Kartizen makes reasonable efforts to display products, pricing, specifications, images, descriptions, and availability as accurately as possible. However, errors, omissions, delays, or changes may occur.
Kartizen reserves the right to modify, suspend, or discontinue any product listing, category, offer, or service at its discretion.
Placing an order on Kartizen constitutes an offer to purchase the selected products. Orders are subject to review, acceptance, and availability. Kartizen or the relevant seller reserves the right to accept, reject, cancel, or limit any order at its sole discretion, including in cases of pricing errors, stock issues, suspected fraud, incomplete information, or regulatory concerns.
An order confirmation email or order reference does not necessarily signify final acceptance of the order. Dispatch, seller confirmation, payment verification, or additional review may be required before the order is processed.
All prices displayed on Kartizen are subject to change without notice unless otherwise stated. Applicable taxes and delivery charges are calculated and shown during checkout. Coupons and offers may reduce the final price before tax is calculated.
Kartizen supports payment through approved payment gateways and authorized payment methods available on the platform. By making a payment, you confirm that the payment details provided are valid and that you are authorized to use the selected payment method.
Kartizen reserves the right to cancel or hold any transaction in cases of suspected fraud, payment failure, unauthorized activity, pricing discrepancies, or compliance-related issues.
Shipping timelines, delivery estimates, and dispatch schedules may vary based on seller location, destination country, product type, inventory availability, customs clearance, courier performance, and other operational factors.
Kartizen is not liable for delays caused by events beyond reasonable control, including courier disruptions, customs delays, force majeure events, strikes, weather disruptions, or government restrictions.
Order cancellations, return requests, exchanges, and refunds are subject to Kartizen’s Return, Refund, and Cancellation policies, as well as any product-specific or seller-specific conditions where applicable.
Kartizen may reject return or refund requests where products are used, damaged due to customer handling, outside the permitted return window, non-returnable by category, or otherwise ineligible under platform policy.
Kartizen may act as a marketplace intermediary for third-party sellers. In such cases, Kartizen may facilitate product listing, order processing, customer support coordination, or dispute assistance, but the actual seller may remain responsible for manufacturing, product compliance, stock management, and shipment fulfillment.
Kartizen does not guarantee that every product listed by a third-party seller will meet every customer expectation, and seller-specific obligations may apply in addition to platform policies.
By using Kartizen, you agree not to:
All website content, platform design, branding, trademarks, logos, text, graphics, images, software elements, and other materials made available by Kartizen are owned by or licensed to Kartizen unless otherwise stated. Unauthorized use, copying, reproduction, modification, or distribution of such content is prohibited without prior written permission.
To the fullest extent permitted by applicable law, Kartizen shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to your use of the platform, purchase of products, seller interactions, delivery delays, service interruptions, data loss, or inability to access the website.
Kartizen’s total liability, where legally applicable, shall be limited to the amount paid by the customer for the relevant order or transaction giving rise to the claim, unless otherwise required by law.
Kartizen provides its platform and services on an “as is” and “as available” basis. While we strive to maintain accurate information and reliable service, we do not guarantee uninterrupted access, error-free operation, absolute accuracy of listings, or the complete absence of technical issues.
You agree to indemnify, defend, and hold harmless Kartizen, its affiliates, officers, employees, partners, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the platform, breach of these Terms & Conditions, violation of law, or infringement of any rights of a third party.
Your use of Kartizen is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your information. By using the platform, you acknowledge and agree to the practices described in the Privacy Policy.
Kartizen reserves the right to update, revise, or modify these Terms & Conditions at any time. Updated versions will be posted on the website and may become effective immediately or from the date specified. Continued use of the platform after such updates constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to Kartizen’s principal place of business, unless otherwise required by applicable consumer protection laws. Any disputes arising out of or relating to the use of the platform shall be subject to the jurisdiction of the competent courts in the relevant location, subject to applicable law.
If you have any questions regarding these Terms & Conditions, your use of the Kartizen platform, seller participation, orders, or related policies, you may contact Kartizen through our official customer support channels, business inquiry channels, or website contact form.
